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NEW YEAR SALE USE CODE : BF20

FAQs

PRODUCTS + FIT

Does Lucciante sell solid gold jewellery?

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What makes Lucciante chains so special?

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Are Lucciante chains made with real gold and real silver?

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Are the gram weights of your products accurate?

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What is the difference between gold bonded and gold plated?

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How should I care for my Lucciante chain?

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How do I determine which size/length chain is best for me?

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RETURNS + EXCHANGES

What is your return policy?

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How do I return an item?

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What if the item I received is damaged or defective?

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When will I receive my refund?

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Can I exchange the product I received?

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ORDERS + SHIPPING

Can I track my package?

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Do you offer Next Day Delivery?

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What are your shipping options?

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What happens if my package cannot be delivered?

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What if my item is not received but the tracking shows it as delivered?

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Can I cancel my order?

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