FAQs
PRODUCTS + FIT
Does Lucciante sell solid gold jewellery?
What makes Lucciante chains so special?
Are Lucciante chains made with real gold and real silver?
Are the gram weights of your products accurate?
What is the difference between gold bonded and gold plated?
How should I care for my Lucciante chain?
How do I determine which size/length chain is best for me?
RETURNS + EXCHANGES
What is your return policy?
How do I return an item?
What if the item I received is damaged or defective?
When will I receive my refund?
Can I exchange the product I received?
ORDERS + SHIPPING
Can I track my package?
Do you offer Next Day Delivery?
What are your shipping options?
What happens if my package cannot be delivered?
What if my item is not received but the tracking shows it as delivered?
Can I cancel my order?